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Balancing Technology and the Human Factor

As businesses adopt remote and hybrid work models, the need for robust cybersecurity practices has never been more critical. While companies often focus on hardware and software security, human behaviour remains a significant vulnerability. Social engineering attacks, such as phishing, leverage human error and can bypass even the most advanced technical defences. This blog explores the importance of securing both technological and human aspects of remote work policies and how Ovett & CxO can support your organisation in mitigating risks.

The Human Element in Security

Human error is a primary cause of data breaches. Recent examples include incidents where employees fell victim to social engineering tactics:

1. Merseyrail Phishing Incident: A phishing attack in the UK led to hackers accessing sensitive data, which they used to impersonate senior officials. This breach not only exposed personal information but also caused reputational damage.

2. Microsoft Account Compromise: Hackers exploited legacy systems without multi-factor authentication (MFA), targeting Microsoft senior leadership and gaining access to sensitive email correspondence.

3. Increasing Phishing Rates: The global rise in phishing attempts, often disguised as legitimate communication, highlights the necessity of continuous employee awareness.

These examples underline how attackers manipulate human psychology, such as creating urgency or mimicking authority, to gain unauthorised access.

Technical Defences Are Not Enough

While endpoint security solutions, VPNs, and multi-factor authentication are essential for remote setups, they cannot prevent all threats:

• Weak Password Practices: Employees using weak or reused passwords are more susceptible to credential theft.

• Unpatched Devices: Remote devices are often overlooked in regular security updates, increasing vulnerabilities.

• Shadow IT: Employees using unauthorised applications or personal devices can create security blind spots.

Building a Culture of Cybersecurity

At Ovett & Co, we understand that effective security relies on a combination of technology and culture. Here’s how we can help:

1. Comprehensive IT Security: We implement advanced technical solutions, including endpoint protection, encryption, and zero-trust architectures, to safeguard remote work environments.

2. Human-Focused Training: Our cybersecurity training programmes teach employees how to identify and report phishing attempts, use strong passwords, and adopt secure online practices.

3. Simulated Attacks: We conduct phishing simulations to test and improve employee vigilance in real-world scenarios.

4. Policy Development: Ovett & Co helps you craft clear, enforceable remote work policies that balance security with productivity.

Why Practice Policies Regularly?

Having policies in place is not enough—they must be actively practised. Regular drills, feedback sessions, and updates ensure that both technology and employees are prepared for evolving threats. For example, organisations that run frequent phishing tests see a significant reduction in successful attacks.

A Positive Security Culture

A security-conscious workplace culture encourages employees to view cybersecurity as a shared responsibility. Recognising and rewarding proactive security behaviour reinforces good practices and fosters collaboration.

Looking Ahead

As remote work continues to grow, so does the sophistication of cyber threats. A holistic approach, encompassing both technical and human factors, is essential. Ovett & CxO offers the expertise to strengthen your organisation’s defences, empowering you to work securely from anywhere.

If you’d like to learn more about how we can secure your remote workforce, contact Ovett & CxO today. Together, we can turn cybersecurity into your competitive advantage.

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